Last updated: 5 November 2026
The operator is the team that provides Eosling at eosling.com and the learning app at chat.eosling.com. That team decides why your data is kept and how it is used. A company registration number is not listed on this page. For a copy of your data, or to delete your account, email support@eosling.com.
Name, email address, and a password hash, so you can sign in and recover the account.
Native language, the language you are learning, level, vocabulary, mistakes, and study progress. This is what lets the tutor continue the course.
Messages you send and the tutor’s replies are stored, so the lesson can resume and your progress stays attached to your account.
If you use the microphone, the audio is processed to score pronunciation and return a tip. We do not build a voice fingerprint and we do not use your voice to identify you.
Card payments are handled by our payment partner. We do not store your card number. We keep the plan status needed to open or close paid access.
The public site uses Google Analytics. Until you choose “Allow all” on the cookie banner, analytics cookies stay off. A language cookie remembers the site language. We do not sell data and we do not send advertising cookies.
We share data only with the services that run the product:
Some of these providers are outside your country. We do not sell or rent your data. We do not use your lessons to train our own models. We do not send marketing newsletters.
Account, chats, and the learning profile stay while the account is active. Email support@eosling.com to request a copy or deletion. We delete the account and the learning data tied to it, unless we must keep a record for payment or legal claims.
You can ask us to:
If you are in the European Economic Area or the United Kingdom, you can also complain to your local data protection authority. Write to us first at support@eosling.com.
Eosling is for people who are at least 16. We do not knowingly create accounts for younger children.